Frequently Asked Questions...







We are the largest segment of the office workforce...

Student sorting filesThere are over three million secretaries/administrative assistants and 1.3 million clerical supervisors/administrative managers in the United States according to the latest statistics from the U.S. Bureau of Labor Statistics.

Titles are changing to reflect the administrative professional's growing duties. According to a study of IAAP (International Association of Administrative Professionals) members, the most popular job title in the field is Administrative Assistant.
We are the largest segment of the office workforce...

The top job factors for office professionals include:
* good working conditions
* self-satisfaction
* variety of duties and challenges
* good salary and fringe benefits
* opportunity to grow and learn
* opportunity for advancement
* geographic location
* status or recognition
* business hours
* corporate culture and atmosphere

Teacher helping studentToday's jobs as an administrative professional in business, law, or medical offices require skills in management functions and technology. These skills include:

* Keyboarding/Word processing
* Document preparation, storage and retrieval
* Computer software applications such as spreadsheets and databases
* Internet and Intranet communications and research
* Communication skills - verbal and written
* Customer service and public relations
* Organization and scheduling skills